BOTLENECK AUTOMATION LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with applicable data protection laws including the GDPR and CCPA.
2. Information We Collect
We may collect the following data when you use our platform:
Personal Information: Name, business name, email address, phone number, address, payment information
Technical Data: IP address, browser type, device, OS, session duration, and referral source
Usage Data: Actions performed within the CRM, timestamps, task history
Marketing Data: Preferences for email or SMS communications
3. How We Use Your Information
Your data helps us:
Create and manage your account
Deliver core features of the platform
Process transactions and invoices
Send important service notifications and updates
Provide customer support
Improve and analyze system performance
Prevent fraudulent activity and unauthorized access
4. Marketing Communications
We may send newsletters or promotional messages. You may opt out of marketing at any time via the unsubscribe link or by contacting us directly.
5. Sharing of Data
We do not sell your personal information. We may share data with:
Payment processors (e.g., Stripe)
Email and SMS service providers
Analytics providers (e.g., Google Analytics)
Legal authorities if required by law
All vendors are bound by data processing agreements to protect your privacy.
6. Cookies and Tracking
Our website uses cookies to collect non-personal data about your browsing behavior. This helps us improve functionality and user experience. You may manage cookie preferences via your browser.
7. Data Storage and Security
We employ physical, administrative, and technical safeguards to secure your data, including encryption, access control, and regular audits. While we strive for 100% security, no system is entirely immune to risk.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
We retain personal data only as long as necessary to fulfill our legal and business obligations. Inactive accounts may be deleted after 12 months of inactivity unless otherwise requested.
10. Children’s Privacy
Our service is intended for users 18 years and older. We do not knowingly collect data from children. If a child’s data is collected in error, it will be deleted upon request.
11. International Data Transfers
If you access the Service from outside the U.S., you understand that your information may be transferred, processed, and stored in the United States. We comply with international data protection standards where applicable.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the new effective date. Continued use of our services after updates constitutes acceptance.
Contact Information
BOTLENECK AUTOMATION LLC 641 Forest Hill Blvd West Palm Beach, FL 33405 (561) 797-2849 [email protected]
